FOR COUPLES

Using the Luxe & Loved Directory

What is Luxe & Loved?

Luxe & Loved is an Australian wedding vendor advertising directory. It helps couples discover and contact wedding professionals across selected categories and locations.

Does Luxe & Loved personally recommend or guarantee every vendor?

No. Listings may be reviewed for platform standards and presentation, but inclusion is not a guarantee, accreditation or personal endorsement. Couples should make their own enquiries, check references where appropriate and review contracts before booking.

How do I contact a vendor?

Use the enquiry option on the vendor’s profile or follow their listed contact links. Your enquiry goes directly to the vendor, who will respond regarding availability, services and pricing.

Can I save vendors and return later?

Once Directorist member features are configured, registered users will be able to save favourite listings and revisit them from their account dashboard.

Does Luxe & Loved handle bookings or payments?

No. Quotes, contracts, deposits, bookings, services and payments are arranged directly between the couple and the vendor.

What should I check before booking a wedding vendor?

Confirm availability, service inclusions, total fees, payment terms, cancellation terms, insurance where relevant and exactly who will deliver the service. Always request a written agreement.

FOR VENDORS

Joining and Managing Your Listing

Who can apply to join?

Australian wedding businesses working within the directory’s available categories may apply. Applications are subject to platform fit, listing standards and approval.

What happens after I apply?

Luxe & Loved reviews the application. If approved, you will be invited to select a membership option, complete payment setup and create or finish your listing.

Can vendors manage their own profiles?

Yes. Directorist will provide an account dashboard where approved vendors can manage their business information, portfolio and listing details, subject to platform review settings.

Are memberships recurring?

The planned packages include monthly and annual recurring options. Final prices, inclusions and renewal terms will be displayed before purchase and governed by the Vendor Directory Membership Agreement.

Does membership guarantee enquiries or bookings?

No. Membership purchases advertising exposure only. Results depend on many factors, including demand, location, category, profile quality, pricing and market conditions.

Does Luxe & Loved take commission?

No commission or referral fee is planned. Vendors pay their selected membership fee and manage bookings and payments directly with couples.

How do I cancel or update billing?

Cancellation, renewal and billing requirements are set out in the Vendor Directory Membership Agreement. Account tools and support instructions will be confirmed when subscriptions are configured.